Comments on: Sahel - An Elegant Multi-Concept Theme https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/ We Bring Beauty to WordPress Tue, 26 Jul 2022 09:49:54 +0000 hourly 1 https://wordpress.org/?v=6.4.2 By: Qode Interactive https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-2807 Tue, 26 Jul 2022 09:49:54 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-2807 In reply to sdreifuss.

Hi there,

Thanks for writing in!
If your support license has expired you can always extend your license. Please check this article here that can help you and after this you can submit a ticket to our help center for further assistance.

Best,
Qode

]]> By: sdreifuss https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-2806 Mon, 25 Jul 2022 12:18:11 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-2806 Hello, I purchased your theme 2 years ago and my support has expired. How can I get support on your theme now? Thank you

]]> By: Qode Interactive https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-2362 Mon, 27 Jun 2022 09:44:53 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-2362 In reply to admin@daylightletters.com.

Hello,

Thank you for choosing our theme!

Please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.

Best regards,
Qode

]]> By: admin@daylightletters.com https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-2327 Fri, 24 Jun 2022 16:37:17 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-2327 Hi, I purchased the theme and I wonder is it possible to make the product image bigger? I tried “Appearance>customise>WooCommerce”. I tried to set the width but nothing changed.
Also can I change the font of Product categories? And change it to a horizontal bar? Thank you so much!

]]> By: Qode Interactive https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-954 Mon, 11 Apr 2022 09:04:30 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-954 In reply to tohu.

Hi there,

Please note that any premium WP theme requires a bit more dedicated resources on your server, which is something that’s common among robust and complex themes such as ours. So, please check your resources. You can always try to import our demo content with our XML file. If you still have issues we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you. Thank you.

Best regards,
Qode

]]> By: tohu https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-953 Sun, 10 Apr 2022 18:06:38 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-953 Hey there!
I just purchased your theme and tried the demo import option within the sahel dashboard. For some unknown reason, it stops at 0%, saying “The import process may take some time. Please be patient.”.

No changes after 10 minutes of waiting.
Please advice on how to solve this issue.
Thank you.

]]> By: Qode Interactive https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-697 Wed, 29 Dec 2021 12:35:37 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-697 In reply to Lanora.

Hi there, thanks for reaching out.
Since we do not have enough information in order to help you we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. egarding support expiration please check this article.
Best regards,
Qode

]]> By: Lanora https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-696 Tue, 28 Dec 2021 09:46:39 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-696 I have a recurring issue with this theme that keeps re-appearing after I initially worked it out before my support expired. The border lines around the layout just never fit the width of the rest of content and go allover the design and portfolio images on the home page. Is there any way I can resolve this issue permanently? Thank you.

]]> By: Qode Interactive https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-553 Thu, 29 Apr 2021 14:10:00 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-553 In reply to Lanora.

Hi there,
In Theme Options > General, you can set the preloader style, and the text, like in the screenshot: http://prntscr.com/12928ll
Keep in mind that you also have this option on each page, so make sure that it is not set on the page itself.
Let us know if you need anything else.
Best,
Qode

]]> By: Lanora https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-552 Thu, 29 Apr 2021 09:38:28 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-552 My support on the Sahel theme has run out but I only have a little question I coiuld find no information about: How do I remove or edit the ‘Sahel’ title that appears directly upon loading the page? I just couldn’t find anything about it. Thank you so much for answering.

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